The Art of a Parent Phone Call

Mar 15, 2015 | by Janice Smith

In the past several weeks we’ve found ourselves in several big-picture conversations about what in the education system will truly change outcomes for kids.  All kids.  A fair question for a company who’s attempting to find the best ways to help schools and networks of schools replicate the results they’re getting through the use of video.

Some argue that poverty must be tackled first.  Others subscribe to the belief that the best way to break the cycle of poverty is to create schools that are able to provide a high quality education regardless of student background.  While others believe that without active and engaged parental involvement we are fighting a losing battle.

Without taking a formal stand, we recognize that all of these things make a difference for kids.  So this week our Video of the Week is focusing on how some of our favorite teachers make phone calls to parents, and how to do this in a way that builds a powerful partnership between teacher and parent.*  And luckily for us, they were willing to role play parent phone calls on camera.**

Lower Elementary Parent Call


High School Parent Call

*It’s worth noting that we featured Ms. Stukes’ role play in April of last year, but for the sake of including both an elementary and high school example here, we’re posting again.  We also think it’s helpful to have more than one video featuring the same skill so that you can analyze the two together in order to analyze both similarities and differences before applying to your own practice.
**It’s also worth noting these are both fake calls, and all names/students mentioned are made up for the sake of this role play.

Let us know what you think.  Your feedback continues to drive our growth, and we’d love to hear from you.

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